Customer Complaint Handling in Social Media A Justice Theory Approach

Copy For Citation

VARNALI K., YILMAZ C., TARI KASNAKOĞLU B., TERZİ H.

5th EMAC Regional Conference, Katowice, Poland, 24 - 26 September 2014

• Publication Type: Conference Paper / Full Text
• City: Katowice
• Country: Poland
• Middle East Technical University Affiliated: Yes