VARNALI, K. Et Al. 2014. Customer Complaint Handling in Social Media A Justice Theory Approach. 5th EMAC Regional Conference , (Katowice, Poland).

VARNALI, K., YILMAZ, C., TARI KASNAKOĞLU, B., & TERZİ, H., (2014). Customer Complaint Handling in Social Media A Justice Theory Approach . 5th EMAC Regional Conference, Katowice, Poland

VARNALI, KAAN Et Al. "Customer Complaint Handling in Social Media A Justice Theory Approach," 5th EMAC Regional Conference, Katowice, Poland, 2014

VARNALI, KAAN Et Al. "Customer Complaint Handling in Social Media A Justice Theory Approach." 5th EMAC Regional Conference , Katowice, Poland, 2014

VARNALI, K. Et Al. (2014) . "Customer Complaint Handling in Social Media A Justice Theory Approach." 5th EMAC Regional Conference , Katowice, Poland.

@conferencepaper{conferencepaper, author={KAAN VARNALI Et Al. }, title={Customer Complaint Handling in Social Media A Justice Theory Approach}, congress name={5th EMAC Regional Conference}, city={Katowice}, country={Poland}, year={2014}}