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Effects of Customer Complaint Management...
Effects of Customer Complaint Management Quality on Business Performance in Service Businesses: An Application in Turkish Banking Sector
Copy For Citation
BENGÜL S. S.
,
YILMAZ C.
Boğaziçi Journal, vol.32, no.2, pp.77-100, 2018 (Scopus)
Publication Type:
Article / Article
Volume:
32
Issue:
2
Publication Date:
2018
Doi Number:
10.21773/boun.32.2.4
Journal Name:
Boğaziçi Journal
Journal Indexes:
Scopus, TR DİZİN (ULAKBİM)
Page Numbers:
pp.77-100
Middle East Technical University Affiliated:
Yes