A goal question metric based tool for goal oriented business process modeling

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Tezin Türü: Yüksek Lisans

Tezin Yürütüldüğü Kurum: Orta Doğu Teknik Üniversitesi, Mühendislik Fakültesi, Bilgisayar Mühendisliği Bölümü, Türkiye

Tezin Onay Tarihi: 2014

Öğrenci: BAŞAK MERAL

Danışman: MEHMET HALİT S. OĞUZTÜZÜN

Özet:

In this work, a new visual and functional tool that is built to support new approaches for functional and non-functional parts of business process modeling is presented. The new tool, which is also capable of keeping numerical relationships between goals, is developed following an approach that helps to correlate business processes with goals. These goals and numerical relationships between goals make up a directed acyclic graph and they are represented as a Structured Equation Model graph. In order to obtain improved processes, Goal Question Metric approach is combined with BPMN and Goal Hierarchy. This makes the tool capable of supporting business process improvements.