The effect of organizational justice on turnover intention and the mediating role of emotional exhaustion: A study on educational institutions

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Tezin Türü: Yüksek Lisans

Tezin Yürütüldüğü Kurum: Orta Doğu Teknik Üniversitesi, İktisadi ve İdari Bilimler Fakültesi, İşletme Bölümü, Türkiye

Tezin Onay Tarihi: 2016

Öğrenci: BERÇİN GÜNER

Danışman: SEMRA FERİHA AŞCIGİL

Özet:

Organizational effectiveness and organizational productivity are highly influenced by emotional exhaustion in a negative way. Relationships between organizational justice, emotional exhaustion and turnover intentions are the focus of this study. In this research, 205 teachers working in three central districts in Ankara comprised the sample. Individuals' organizational justice dimensions (procedural, distributive, interpersonal and informational) and how they influenced their desire to leave their jobs, whether emotional exhaustion acted as a mediator between these two were searched for. In conclusion, procedural and interpersonal justices among organizational justice dimensions were found statistically significant in relation to emotional exhaustion. Turnover intentions of teachers were decided as influenced negatively by interpersonal justice and positively by emotional exhaustion. Moreover, it was found that emotional exhaustion had a significant effect as being the mediator on interpersonal justice when determining turnover intention.