Süreç modellemede hibrit bir metodoloji: "nereden-nereye çizelgesine dayalı süreç buluşu"

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Tezin Türü: Yüksek Lisans

Tezin Yürütüldüğü Kurum: Orta Doğu Teknik Üniversitesi, Türkiye

Tezin Onay Tarihi: 2009

Tezin Dili: İngilizce

Öğrenci: Eren Esgin

Danışman: PINAR KARAGÖZ

Özet:

The managing of complex business processes, which are changed due to globalization, calls for the development of powerful information systems that offer generic process modeling and process execution capabilities. Even though contemporary information systems are more and more utilized in enterprises, their actual impact in automatizing complex business process is still limited by the difficulties encountered in design phase. Actually this design phase is time consuming, often subjective and incomplete. In the scope of this study, a reverse approach is followed. Instead of starting with process design, the method of discovering interesting patterns from the navigation traces is taken as basis and a new data analysis methodology named “From-to Chart Based Process Discovery” is proposed. In this hybrid methodology “from-to chart”, which is fundamentally dedicated to material handling issues on production floor, is used as the front-end to monitor the transitions among activities of a realistic event log and convert these raw relations into optimum activity sequence. Then a revised version of process mining, which is the back-end of this methodology, upgrades optimum activity sequence into process model.