KKDY: kalite entegre edilmiş kazanılmış değer yönetimi.


Tezin Türü: Doktora

Tezin Yürütüldüğü Kurum: Orta Doğu Teknik Üniversitesi, Türkiye

Tezin Onay Tarihi: 2015

Tezin Dili: İngilizce

Öğrenci: Pınar Efe

Danışman: ONUR DEMİRÖRS

Özet:

Software project management discipline is in need of valuable tools and techniques to complete projects in agreed scope, on time and within budget according to customer needs. Earned Value Management (EVM) is a simple and powerful performance management and feedback tool, which is widely used in project management with an increasing interest particularly in last decade. EVM clearly displays the project progress in terms of scope, cost and schedule and enables predicting future of the project based on the trends and patterns in the past. Even though EVM addresses and integrates three main elements of a project- scope, schedule and cost- , the quality aspect is not explicitly considered in EVM. Instead it is supposed to be implicitly included in the scope. This approach might work for several project management disciplines, but software projects require special attention at this point. They have substantial rework effort due to its essential characteristics. By defining quality, doing things right first time, these reworking costs are directly related with the quality. Quality factors are affecting project progress and future significantly. In this study, we propose a new EVM model, Quality Integrated Earned Value Management (QEVM), which integrates quality element into traditional EVM to monitor and control software projects better and more accurately. The model utilizes the concepts of the Cost of Quality (CoQ). We performed an initial exploratory case study to identify the shortages of EVM for software projects before developing the model. Later, we performed a multiple case study including six cases in six different companies to explore the applicability of the model.