Mobil B2C uygulamaların kalite değerlendirmeleri üzerine bir çalışma.


Tezin Türü: Yüksek Lisans

Tezin Yürütüldüğü Kurum: Orta Doğu Teknik Üniversitesi, Türkiye

Tezin Onay Tarihi: 2014

Tezin Dili: İngilizce

Öğrenci: Ekrem Yıldız

Danışman: SEMİH BİLGEN

Özet:

This study aims to provide mechanisms to analyze the quality of the Business to Customer (B2C) mobile software products based on mobile-specific characteristics and quality factors, and sub-factors based on ISO 25010 product quality model which would help mobile software developers, designers and testers to develop more effective mobile applications. We aim to help development of more qualified and effective mobile applications from not only developers’ perspective but also endusers’ perspective. For this purpose, a mixed research method was used to obtain valid and reliable results. Mixed research method consists of the application of questionnaire with 34 software developers, 34 mobile developers, 24 IT experts, and 23 end users who have experienced with B2C mobile applications, and semistructured interviews with 3 mobile developers, 2 software developers, 3 IT experts, and 2 end users.