Research note: Toward a reference process model for citizen-oriented evaluation of e-Government services


Lee H., Osman I. H. , Balci A., Ozkan S. , Irani Z., Medeni T. D.

Transforming Government: People, Process and Policy, vol.2, no.4, pp.297-310, 2008 (Journal Indexed in ESCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 2 Issue: 4
  • Publication Date: 2008
  • Doi Number: 10.1108/17506160810917972
  • Title of Journal : Transforming Government: People, Process and Policy
  • Page Numbers: pp.297-310