Computer apology: The effect of the apologetic feedback on users in computerized environment


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Akgun M., ÇAĞILTAY K. , Tzeng J.

5th IEEE International Conference on Advanced Learning Technologies, ICALT 2005, Kaohsiung, Taiwan, 5 - 08 July 2005, vol.2005, pp.254-256 identifier identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 2005
  • Doi Number: 10.1109/icalt.2005.87
  • City: Kaohsiung
  • Country: Taiwan
  • Page Numbers: pp.254-256