Towards Development of a Model for Acceptance of Software Process Improvement Models in SMEs: Preliminary Findings

Durmuş S., Özkan Yıldırım S., Özcan Top Ö.

Journal of Information Systems and Management Research, vol.3, no.1, pp.51-60, 2021 (Peer-Reviewed Journal)


The software industry is playing a significant role in development of economies all over the world. It is mainly made up of small and medium software enterprises (SMEs). These companies aim to benefit from Software Process Improvements (SPI) to increase product quality and productivity in a competitive environment. Several SPI models and frameworks have been developed to improve software quality in SMEs. As SPI require organizational change and adaptation to new tools, techniques and work practices; organizations have to handle with several challenges emerged from the change. In this study, we present the factors that influence the success and adoption of the SPI models and/or standards used in SMEs. We also present the preliminary findings of the SPI acceptance model that we developed based on an established behavioral theory for SMEs. A pilot survey study was conducted to analyze the model with 20 participants who work in a CMMI Level 3 company.