Investigating the Role of Indoor Environmental Quality in Job Satisfaction and Productivity: A Case Study from Ankara, Turkiye


Khoojine N. S., OCAKTAN M. C., PARLAKTUNA M.

GAZI UNIVERSITY JOURNAL OF SCIENCE, vol.38, no.4, pp.1619-1642, 2025 (ESCI, Scopus, TRDizin) identifier identifier

  • Publication Type: Article / Article
  • Volume: 38 Issue: 4
  • Publication Date: 2025
  • Doi Number: 10.35378/gujs.1598940
  • Journal Name: GAZI UNIVERSITY JOURNAL OF SCIENCE
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus, TR DİZİN (ULAKBİM)
  • Page Numbers: pp.1619-1642
  • Middle East Technical University Affiliated: Yes

Abstract

This research examines Indoor Environmental Quality (IEQ) factors-visual comfort, thermal comfort, and acoustic comfort-and their effects on office employees' job satisfaction and productivity, guided by the Person-Environment Fit (PE-Fit) theory. An online survey of 380 office employees in Ankara, Turkiye, analyzed by correlation and regression (IBM SPSS), indicated visual ((3=0.42, p<0.01) and thermal comfort ((3=0.38, p<0.01) as the main predictors of both. Conversely, acoustic comfort was shown to have minimal impacts ((3=0.12, p>0.05). Professional maturity moderated acoustic adaptation, with higher correlations for experienced employees. These findings align with the core principle of the needs-supplies and demands-abilities fit models within the PE-Fit theory. The finding of visual and thermal comfort aligns with the core principle of the needs-supplies fit model. On the other hand, the acoustic comfort findings correspond with the demands-abilities fit model. Based on these outcomes, the study offers two key contributions: (1) it contributes to the PE-Fit theory by quantifying how different IEQ components-visual, thermal, and acoustic comfort-interactively influence workplace fit through a novel hierarchical approach, which has been absent in prior single-factor studies; and (2) it recognizes professional maturity (age/experience) as a moderator of acoustic adaptation, thereby advancing knowledge on demands-abilities fit. These results guide organizations to invest in cost-reduction workspace upgrades that align employees' needs with environmental parameters. Future studies are urged to study task-specific IEQ demands and longitudinal adaptation effects.