© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.Nowadays, the revolution of technology plays a major role in organizations' success, Artificial intelligence emerged widely in most of business sectors, and became a crucial part in some businesses. Artificial intelligence (AI), complex algorithms, machine learning and data analytics greatly influence the human live and societies nowadays, even more than before. The benefits of AI applications are wide ranged and it finds it place in various domains and the possibilities are even far-reaching. The AI application is proven in form of unmanned vehicles, medical diagnosis, transport management, air traffic management, environmental sustainability and many more. Thanks to the latest progress in computer hardware, some AI advancements have already gone beyond the human experts’ capacities. The purpose of this research paper is to demonstrate the power of Artificial intelligence in organizations' operations, highlight the current benefits of the AI technology and also gave an insight on the possible challenges and risks associated with this technology. The research is based on previous researches, articles, and specialists’ opinions.