A Taxonomy for Personal Processes: Results from a Semi-structured Interview

Oruç S., Eren P. E. , Koçyiğit A. , Yeralan S.

18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, Trondheim, Norway, 18 - 20 September 2019, pp.771-782 identifier identifier

  • Publication Type: Conference Paper / Full Text
  • Doi Number: 10.1007/978-3-030-29374-1_63
  • City: Trondheim
  • Country: Norway
  • Page Numbers: pp.771-782
  • Keywords: Business Process Management, Personal Process Management, Taxonomy, Semi-structured interview, BUSINESS PROCESS MANAGEMENT

Abstract

There are few studies conducted on personal processes within the Business Process Management (BPM) domain. Personal processes are looser and more context- and person-dependent compared to the clearly defined business processes. This makes it more challenging to create solutions in this domain. In this study, a taxonomy is developed for personal processes. We used the data collected from semi-structured interviews that we have conducted with a diverse population. We built a taxonomy with 4 classes and 22 subclasses, further organized by 6 characteristics and 3 dimensions. The proposed taxonomy is intended to guide practitioners and researchers by identifying the range of processes, by understanding the relationship among process types, and by organizing the knowledge within the Personal Process Management (PPM) domain. As such, our work would lead to creating new methods, tools, and approaches for increased effectiveness of PPM solutions.