User Experience and Usability Evaluation of the CAREPATH Adaptive Integrated Care Platform

Akpinar A. E., Gencturk M., Pournik O., Arvanitis T. N., Laleci Erturkmen G. B.

23rd Annual International Conference on Informatics, Management, and Technology in Healthcare, ICIMTH 2025, Athens, Yunanistan, 4 - 06 Temmuz 2025, cilt.328, ss.283-287, (Tam Metin Bildiri) identifier identifier

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • Cilt numarası: 328
  • Doi Numarası: 10.3233/shti250720
  • Basıldığı Şehir: Athens
  • Basıldığı Ülke: Yunanistan
  • Sayfa Sayıları: ss.283-287
  • Anahtar Kelimeler: Care planning, Integrated care, Usability evaluation, User experience
  • Orta Doğu Teknik Üniversitesi Adresli: Hayır

Özet

This study evaluates the user experience and usability of a web-based tool, AICP, that supports healthcare professionals in creating personalized care plans with the help of clinical decision support (CDS), using the System Usability Scale (SUS), User Experience Questionnaire (UEQ), and Single Ease Questions (SEQs). The results show high usability (SUS: 75.45) and positive user experience, particularly in stimulation and novelty. Following CDS recommendations in a structured way and displaying patients’ care plan adherence in charts and tables were found effective. However, dynamic content changes and raw sensor data presentation were identified as areas for improvement. Combining data through reasoning or allowing users to make inferences could further improve usability, supporting better patient care coordination.