Non-governmental organizations (NGOs) have recently started to play a more active role within the context of migration, dealing with the problems of immigrants extensively across the world. With the Syrian civil war outbreak, national and international NGOs have taken quick steps to operate in various refugee issues in Turkey actively. To date, various studies have been carried out that focus on the status, needs, and problems of Syrian refugees and the position and role of the NGOs in meeting these needs. The present study differs from the others. It aims to analyse the possible differences in the perception of problems of expectations of the refugees possibly existing between the NGOs and the Syrian female refugees. The research is drawn upon in-depth interviews conducted between May and October of 2018 with 83 Syrian refugee women and 64 NGO representatives from 14 NGOs located in Istanbul, Izmir, Konya, Adana, and Gaziantep. This study argues that there is a rift between the refugee women and the NGO representatives in the perception of problems of expectations of the refugees.