A process based model for measuring process quality attributes

Guceglioglu A., Demirors O.

SOFTWARE PROCESS IMPROVEMENT, PROCEEDINGS, cilt.3792, ss.118-129, 2005 (SCI-Expanded) identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 3792
  • Basım Tarihi: 2005
  • Dergi Adı: SOFTWARE PROCESS IMPROVEMENT, PROCEEDINGS
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED)
  • Sayfa Sayıları: ss.118-129
  • Orta Doğu Teknik Üniversitesi Adresli: Hayır

Özet

Organizations frequently use product based organizational performance models to measure the effects of information system (IS) on their organizations. This paper introduces a complementary process based approach that is founded on measuring business process quality attributes. These quality attributes are defined on the basis of ISO/IEC 9126 Software Product Quality Model. The new process quality attributes are applied in an experiment and results are discussed in the paper.