Online Counseling through the Eyes of University Students

BARUTÇU YILDIRIM K. F., ONAYLI S., TAŞKESEN N.

Journal of Qualitative Research in Education, cilt.2023, sa.36, ss.86-106, 2023 (ESCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 2023 Sayı: 36
  • Basım Tarihi: 2023
  • Doi Numarası: 10.14689/enad.36.1694
  • Dergi Adı: Journal of Qualitative Research in Education
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), TR DİZİN (ULAKBİM)
  • Sayfa Sayıları: ss.86-106
  • Orta Doğu Teknik Üniversitesi Adresli: Evet

Özet

This study examined university students' knowledge levels, experiences, opinions, preferences, and suggestions for improving online psychological counseling services with a phenomenological qualitative research design. The data were collected in two stages using the Online Counseling Interview Form (OCIF) developed by the researchers. In the pre-COVID-19 period, researchers interviewed ten university students, and during COVID-19, they reached out to 11 more students. Descriptive analysis showed that students' knowledge levels and experiences increased, and most students were eager to use online counseling services. Moreover, students provided worth-stressing information about their preferences and suggestions regarding the announcement, design, and implementation of online counseling to improve online counseling services in universities.