A Case Study on the Cultivation and Sustainability of Knowledge Sharing and Digital Trust: A COIL Project with Mexican and Turkish University Students

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Kaçar I. G.

5th International Service Management Congress, Hannover, Germany, 24 - 25 November 2021, pp.45-50

  • Publication Type: Conference Paper / Full Text
  • Doi Number: 10.13140/rg.2.2.10314.49608
  • City: Hannover
  • Country: Germany
  • Page Numbers: pp.45-50
  • Middle East Technical University Affiliated: Yes


The educational settings in the 21st century are characterized by an emphasis on the development of skills

such as communication, collaboration, and critical thinking and technology integration. Telecollaboration has

recently been a widely adopted educational practice where learners are engaged in developing the

aforementioned skills via online intercultural interaction in collaboration with their peers on an international

level under the supervision of facilitators and/or instructors as an integral part of the instruction (Lewis &

O’Dowd, 2016; O’Dowd, 2016). Over the past decades, telecollaboration has been referred to as online

intercultural exchange (O’Dowd, 2007) or virtual exchange (VE) (Helm, 2016).