The practicum is one of the most important aspects of pre-service language teacher training. It introduces prospective ELT professionals to the real world of teaching where they have a chance to observe experienced teachers and put their theoretical knowledge into practice. This critical portion of pre-service training requires careful planning and consideration as to how this experience may be used to assist trainees in the most effective and efficient way. The aim is to help trainees become insightful and realistic about their own teaching practices by helping them to discover their own strengths and weaknesses in teaching and guiding them in finding ways to improve their classroom performance. This article presents the results of a qualitative case study investigating the contribution of reflective feedback, by means of video-recorded lessons, to the professional preparation of trainees.