NATO Advanced Study Institute on Workflow ManagementSystems (WFMS), İstanbul, Türkiye, 12 - 21 Ağustos 1997, cilt.164, ss.61-91
Workflows are activities involving the coordinated execution of multiple tasks performed by different processing entities, mostly in distributed heterogeneous environments which are very common in enterprises of even moderate complexity. Centralized workflow systems fall short to meet the demands of such environments.