Stationary analysis of a single queue with remaining service time-dependent arrivals

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Legros B., SEZER A. D.

QUEUEING SYSTEMS, vol.88, pp.139-165, 2018 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 88
  • Publication Date: 2018
  • Doi Number: 10.1007/s11134-017-9552-z
  • Journal Name: QUEUEING SYSTEMS
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Page Numbers: pp.139-165
  • Keywords: Residual service time-dependent arrivals, Reshaping function, Queueing systems, Performance evaluation, Piecewise-deterministic processes, RATES
  • Middle East Technical University Affiliated: Yes


We study a generalization of the M / G / 1 system (denoted by rM / G / 1) with independent and identically distributed service times and with an arrival process whose arrival rate depends on the remaining service time r of the current customer being served. We derive a natural stability condition and provide a stationary analysis under it both at service completion times (of the queue length process) and in continuous time (of the queue length and the residual service time). In particular, we show that the stationary measure of queue length at service completion times is equal to that of a corresponding M / G / 1 system. For , we show that the continuous time stationary measure of the rM / G / 1 system is linked to the M / G / 1 system via a time change. As opposed to the M / G / 1 queue, the stationary measure of queue length of the rM / G / 1 system at service completions differs from its marginal distribution under the continuous time stationary measure. Thus, in general, arrivals of the rM / G / 1 system do not see time averages. We derive formulas for the average queue length, probability of an empty system and average waiting time under the continuous time stationary measure. We provide examples showing the effect of changing the reshaping function on the average waiting time.