An examination of the views of counsellors and clients towards online counselling


Pulat M., Barutçu Yıldırım K. F.

BRITISH JOURNAL OF GUIDANCE & COUNSELLING, cilt.0, sa.0, ss.1-22, 2026 (SSCI, Scopus)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 0 Sayı: 0
  • Basım Tarihi: 2026
  • Doi Numarası: 10.1080/03069885.2025.2480287
  • Dergi Adı: BRITISH JOURNAL OF GUIDANCE & COUNSELLING
  • Derginin Tarandığı İndeksler: Scopus, Social Sciences Citation Index (SSCI), IBZ Online, CINAHL, Education Abstracts, Educational research abstracts (ERA), ERIC (Education Resources Information Center), Psycinfo, Social Sciences Abstracts
  • Sayfa Sayıları: ss.1-22
  • Orta Doğu Teknik Üniversitesi Adresli: Evet

Özet

This study, employing Actor-Network Theory (ANT), aims to examine the

experiences, perspectives, and suggestions of clients and counsellors

regarding online counselling (OC). Participants selected by the criterion

sampling method for the study were required to have had at least eight

sessions of online videoconferencing counselling. Ten clients and ten

counsellors participated in the study. Data was collected through online

interviews using two similar semi-structured interview forms, one for

counsellors and one for clients. Interpretative Phenomenological

Analysis (IPA) was used to analyse the data. The findings were

categorised into common superordinate themes for both counsellors

and clients: the pros and the cons of OC, online therapeutic process,

preferences, and suggestions. One additional superordinate theme for

counsellors was pushing the limits of creativity. The study includes a

discussion of the findings obtained from the two participant groups in

terms of the existing literature.