BRITISH JOURNAL OF GUIDANCE & COUNSELLING, cilt.0, sa.0, ss.1-22, 2026 (SSCI, Scopus)
This study, employing Actor-Network Theory (ANT), aims to examine the
experiences, perspectives, and suggestions of clients and counsellors
regarding online counselling (OC). Participants selected by the criterion
sampling method for the study were required to have had at least eight
sessions of online videoconferencing counselling. Ten clients and ten
counsellors participated in the study. Data was collected through online
interviews using two similar semi-structured interview forms, one for
counsellors and one for clients. Interpretative Phenomenological
Analysis (IPA) was used to analyse the data. The findings were
categorised into common superordinate themes for both counsellors
and clients: the pros and the cons of OC, online therapeutic process,
preferences, and suggestions. One additional superordinate theme for
counsellors was pushing the limits of creativity. The study includes a
discussion of the findings obtained from the two participant groups in
terms of the existing literature.