A Conversation Analytic Investigation of Agent Practices in Call Center Interaction

Işık Güler H. , Bozbıyık M. , Efeoğlu E.

Ulusal Dil Bilim Kurultayı, Mersin, Turkey, 9 - 10 May 2019

  • Publication Type: Conference Paper / Unpublished
  • City: Mersin
  • Country: Turkey