Risk Communication and Social Media: COVID-19 Pandemic Planning and Response in Turkey

Tosyalı H., Tosyalı A. F.

in: Handbook of Research on Representing Health and Medicine in Modern Media, Gülşah Sarı, Editor, IGI Global, Pennsylvania, pp.150-171, 2021

  • Publication Type: Book Chapter / Chapter Research Book
  • Publication Date: 2021
  • Publisher: IGI Global
  • City: Pennsylvania
  • Page Numbers: pp.150-171
  • Editors: Gülşah Sarı, Editor
  • Middle East Technical University Affiliated: Yes


The new form of coronavirus disease (COVID-19) was declared a global pandemic by the World Health Organization on March 11, 2020. Then, the citizens were required to stay in their homes. In this process, social media has become the users’ window to the global village. With the prolongation of the isolation process, the use and importance of these platforms in communication, entertainment, socialization, and access to instant information about the pandemic have increased. People and institutions responsible for pandemic management have started to frequently benefit from social media platforms in risk communication activities to create public awareness about the disease and reinforce individuals’ beliefs to comply with the precautions. In this study, the person responsible for COVID-19 pandemic planning and response in Turkey, the Minister of Health’s, Twitter account was analyzed. The posts shared by the Minister of Health were subjected to content analysis, and the messages conveyed to the citizens were examined from the perspective of the health belief model.