Continuous improvement on maturity and capability of Security Operation Centres


ACARTÜRK C. , ULUBAY M., Erdur E.

IET INFORMATION SECURITY, cilt.15, sa.1, ss.59-75, 2021 (SCI İndekslerine Giren Dergi) identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 15 Konu: 1
  • Basım Tarihi: 2021
  • Doi Numarası: 10.1049/ise2.12005
  • Dergi Adı: IET INFORMATION SECURITY
  • Sayfa Sayıları: ss.59-75

Özet

This study addresses maturity and capability assessment of Security Operation Centres (SOC). It aims to contribute to continuous improvement for SOCs by proposing a complementary methodology that provides SOCs a self-assessment capability. The method basically involves an assessment of the gaps between the current and the desired states of the organization and facilitates determining critical aspects that have priority. The proposed methodology is based on the define, measure, analyze, improve, and control methodology of the Six Sigma approach and offers a service-oriented improvement process for SOCs. The applicability of the methodology is demonstrated by a case study. We evaluated subject matter experts' reviews using simplified conversation analysis as a qualitative, content-analysis approach.