Improving Building Performance of Higher Education Buildings, Involvement of End Users

Gooding L., Erdogan B., Gürsel Dino I.

INTERNATIONAL CIVIL ENGINEERING AND ARCHITECTURE CONFERENCE 2019, Trabzon, Türkiye, 17 - 20 Nisan 2019, ss.178-188

  • Basıldığı Şehir: Trabzon
  • Basıldığı Ülke: Türkiye
  • Sayfa Sayıları: ss.178-188


The importance of end user participation within the development of a design for building improvement is accepted and recognised. It is nonetheless a significant challenge to select the best approach for the engagement of users to produce effective design process contribution. This paper assesses the suitability of early stage qualitative end user engagement in enabling the design process. In particular, the paper reports on the case application of this early stage approach to make design decisions, in the Faculty of Architecture Building at the Middle East Technical University, Ankara, Turkey. Initial semi-structured individual end user interviews were carried out along with group interviews, to qualitatively assess the priorities for a retrofit scheme of works. Utilising qualitative textual analysis software, specific elements to consider in the retrofit design process are defined, along with particular areas in need of focus, to best enhance user experience and energy efficiency gains. Using a case study approach, this research looks to highlight key elements of successful early design end user engagement, utilised to promote successful project completion. Findings highlight that retrofit project end users require engagement to aid articulation of requirements, along with the utilisation of engagement strategies to promote project buy in.