E-govemment: A global view and an empirical evaluation of some attributes of citizens

Akman I., Yazici A., Mishra A., Arifoglu A.

GOVERNMENT INFORMATION QUARTERLY, vol.22, no.2, pp.239-257, 2005 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 22 Issue: 2
  • Publication Date: 2005
  • Doi Number: 10.1016/j.giq.2004.12.001
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
  • Page Numbers: pp.239-257
  • Keywords: E-gov, Internet, gender, education, mood's median test, chi-square test, E-GOVERNMENT
  • Middle East Technical University Affiliated: No


This paper reviews and discusses e-government (e-gov) issues in general, its global perspective, and then reports the findings of a survey concerning impact of gender and education amongst the e-gov users in Turkey. Although the impact of gender and education in the use of e-gov has long been attracting interests of academics, no quantitative research has ever been realized in this field in the country. The survey was conducted among e-gov users with different gender and level of education from different sectors such as ordinary citizens, government, and private sectors. According to the comparative analysis the use of e-gov content and services is pervasive and is closely linked to gender and level of education. (c) 2005 Elsevier Inc. All rights reserved.