Emotional labor and emotional capital: An interpretive phenomenological analysis of teachers of English

Ghyasi M., GÜRBÜZ N.

PLoS ONE, vol.18, no.4 April, 2023 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 18 Issue: 4 April
  • Publication Date: 2023
  • Doi Number: 10.1371/journal.pone.0283981
  • Journal Name: PLoS ONE
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Scopus, Academic Search Premier, Agricultural & Environmental Science Database, Animal Behavior Abstracts, Aquatic Science & Fisheries Abstracts (ASFA), BIOSIS, Biotechnology Research Abstracts, Chemical Abstracts Core, EMBASE, Food Science & Technology Abstracts, Index Islamicus, Linguistic Bibliography, MEDLINE, Pollution Abstracts, Psycinfo, zbMATH, Directory of Open Access Journals
  • Middle East Technical University Affiliated: Yes


An emotionally charged situation for a teacher of English necessitates hiding certain emotions (emotional labor) though using the experience of the event can enable her to benefit from similar encounters in the future (emotional capital). This study is an attempt to find factors that have contributed to the emergence of emotional labor and then investigate whether teachers can gain capital out of such situations. Using Interpretive Phenomenological Analysis (IPA), the study analyzed the diaries and interview data of three teachers of English who had their reflections about daily class incidents. The main themes emerging from the data revealed the existence of emotional labor which, in some cases, the teachers managed to build upon to gain emotional capital. The study suggests diary keeping, teacher bonding communities, and training in order to have emotionally conscious teachers.