Modeling the Relationship between Website Effectiveness and Service Quality: A Study of State Level Human Services Agencies


Welch E., Pandey S., Yavuz N.

in: Advances in Management Information Systems AMIS Monograph Series 17 E Government Information Technology and Transformation, Scholl,Hans J., Editor, Routledge, London/New York , New York, pp.256-279, 2010

  • Publication Type: Book Chapter / Chapter Vocational Book
  • Publication Date: 2010
  • Publisher: Routledge, London/New York 
  • City: New York
  • Page Numbers: pp.256-279
  • Editors: Scholl,Hans J., Editor