Artificial Intelligence in the Process of Training and Developing Employees

Ali N. A. A., Hamdan A., Alareeni B., Dahlan M.

International Conference on Business and Technology, ICBT 2022, Manama, Bahrain, 23 - 24 March 2022, vol.620 LNNS, pp.558-568 identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 620 LNNS
  • Doi Number: 10.1007/978-3-031-26953-0_50
  • City: Manama
  • Country: Bahrain
  • Page Numbers: pp.558-568
  • Keywords: Artificial intelligence, Efficiency, Employee performance, Training and development
  • Middle East Technical University Affiliated: Yes


Artificial intelligence is grabbing attention and increasing the interest of researchers and academics towards itself. Artificial intelligence can do a broad range of tasks that AI can perform including management of performance of employees, staffing, compensation for employees, training, and development to enhance their skills, etc. The purpose of this research study to understand the relationship between the artificial intelligence and training and development of the employees in an organization. The research questions were developed to get a clear path for the research study including (1) How does artificial intelligence improves the HR processes, specifically the training and development of employees? (2) How effective artificial intelligence is in the field of HR? (3) What is the perception of employees related to the utilization of artificial intelligence in their training and development? (4) What are the Pros and Cons of using artificial intelligence in HR practices? It is hypothesized that artificial intelligence predicts an increase in the efficiency of employees through their training and development. Data is collected with the help of questions obtained from “Employee Basic Task Performance Scale” and Quality of work life”. Data was obtained from the employees working in the organizations. Analysis of the data is completed with the help of Statistical Analysis Software (SPSS). The results show a positive relationship between the artificial intelligence in the training and development of the employees. Most of the employees appear satisfied with the trainings provided in their organizations. Hence, the hypothesis developed for this research study is accepted. Further research study is required to understand the type of artificial intelligence activities used in the training and development of employees in organizations.