Bir hastane bilgi sisteminin analizi ve iyileştirilmesi.


Tezin Türü: Yüksek Lisans

Tezin Yürütüldüğü Kurum: Orta Doğu Teknik Üniversitesi, İktisadi ve İdari Bilimler Fakültesi, İşletme Bölümü, Türkiye

Tezin Onay Tarihi: 2011

Tezin Dili: İngilizce

Öğrenci: Duygu Dağlı

Danışman: LAMİA ZEYNEP ONAY

Özet:

The success of a Hospital Information System (HIS) is related to the software, its users, and the fit between the system and the hospital’s operations. The objective of this thesis is to analyze the Hospital Information System used by a private hospital, and streamline the system to better fit the requirements of the hospital. The modules of the HIS, the processes, the requirements of external parties, the attitudes of users as well as the control mechanisms and the forms are analyzed through observations, interviews and document inspections. The results of the study indicate that only a small proportion of problems are noticed by managers, and inaccuracies occur when users provide inputs to the system. Moreover, the HIS yields additional clerical work. Lack of standardization and partial automation are among the main reasons for inefficiencies. Improvements in the software design are proposed as a means for streamlining the existing system.