Measuring the performance of technology transfer offices (TTOS): the case of Turkey

Thesis Type: Postgraduate

Institution Of The Thesis: Middle East Technical University, Graduate School of Social Sciences, Science and Technology Policy Studies, Turkey

Approval Date: 2017

Thesis Language: English


Supervisor: İbrahim Semih Akçomak


Employing a qualitative approach the main objective of this thesis is to investigate the metrics which can be used in the measurement of the performance of Turkish TTOs. After the metrics that are used in the performance measurement in developed and developing countries are collected from the literature, 15 interviews are conducted to two sets of main stakeholders separately. The first set is composed of 10 TTO managers and the second is a focus group made of 5 experts. This qualitative design enables comparing and contrasting different views of different groups and also increases validity of the findings. The data obtained from the interviews are quantified and interpreted using a qualitative approach. As a result a metric set that consists of nearly half of the overall number of metrics that are used in the world is proposed and requirement of a context-specific assessment for a developing country is verified. The proposed metric set to be used in the measurement of TTO performance includes some of the metrics that are context-specific to Turkey and some that are common to the metrics of other countries. In addition, the importance and necessity of using qualitative metrics is investigated.