Çevrimiçi kitlesel özelleştirme: çevrimiçi kişiselleştirilebilir ürünlerin temsil edilmesinde tüketicilerin tercihleri üzerine bir çalışma.


Tezin Türü: Yüksek Lisans

Tezin Yürütüldüğü Kurum: Orta Doğu Teknik Üniversitesi, Mimarlık Fakültesi, Endüstriyel Tasarım Bölümü, Türkiye

Tezin Onay Tarihi: 2015

Tezin Dili: İngilizce

Öğrenci: Dilem Akıner

Danışman: NAZ AYŞE GÜZİDE Z. BÖREKÇİ

Özet:

This study examines the consumers’ preferences concerning the representation of online mass customizable products and their attributes. A literature review is conducted in order to specify mass customization and its levels from different perspectives and identify the factors that affect consumers’ online shopping motivations. To obtain further information about online mass customization experience from consumers’ perspective, a study is conducted with 40 participants who actively shop online in order to examine ten different websites that offer online mass customization. The study revealed that there are six main factors that affect consumers’ preferences on online mass customization websites: accessibility and convenience, searching, visual layout, evaluation, mass customization toolkit and transaction. Consequently, suggestions for the representation of products and their attributes according to consumers’ preferences are presented to provide necessary input to the product designers and interface designers that develop websites and related online mass customization toolkits for online shopping and mass customization.