TARI KASNAKOĞLU, B. Et Al. 2014. Specific Emotions and Explicit Content in Customer Complaints Implications for Predicting Customer Loyalty. 5th EMAC Regional Conference , (Katowice, Poland).

TARI KASNAKOĞLU, B., YILMAZ, C., VARNALI, K., & TERZİ, H., (2014). Specific Emotions and Explicit Content in Customer Complaints Implications for Predicting Customer Loyalty . 5th EMAC Regional Conference, Katowice, Poland

TARI KASNAKOĞLU, BERNA Et Al. "Specific Emotions and Explicit Content in Customer Complaints Implications for Predicting Customer Loyalty," 5th EMAC Regional Conference, Katowice, Poland, 2014

TARI KASNAKOĞLU, BERNA T. Et Al. "Specific Emotions and Explicit Content in Customer Complaints Implications for Predicting Customer Loyalty." 5th EMAC Regional Conference , Katowice, Poland, 2014

TARI KASNAKOĞLU, B. Et Al. (2014) . "Specific Emotions and Explicit Content in Customer Complaints Implications for Predicting Customer Loyalty." 5th EMAC Regional Conference , Katowice, Poland.

@conferencepaper{conferencepaper, author={BERNA TARI KASNAKOĞLU Et Al. }, title={Specific Emotions and Explicit Content in Customer Complaints Implications for Predicting Customer Loyalty}, congress name={5th EMAC Regional Conference}, city={Katowice}, country={Poland}, year={2014}}