Çetin, F. D. And KÖKSAL, G. 2005. Customer relationship management of web-based education: A case study for metu-online. SEFI 2005 Annual Conference: Engineering Education at the Cross-Roads of Civilizations , (Ankara, Turkey), 146-151.

Çetin, F. D., & KÖKSAL, G., (2005). Customer relationship management of web-based education: A case study for metu-online . SEFI 2005 Annual Conference: Engineering Education at the Cross-Roads of Civilizations (pp.146-151). Ankara, Turkey

Çetin, Filiz, And GÜLSER KÖKSAL. "Customer relationship management of web-based education: A case study for metu-online," SEFI 2005 Annual Conference: Engineering Education at the Cross-Roads of Civilizations, Ankara, Turkey, 2005

Çetin, Filiz D. And KÖKSAL, GÜLSER. "Customer relationship management of web-based education: A case study for metu-online." SEFI 2005 Annual Conference: Engineering Education at the Cross-Roads of Civilizations , Ankara, Turkey, pp.146-151, 2005

Çetin, F. D. And KÖKSAL, G. (2005) . "Customer relationship management of web-based education: A case study for metu-online." SEFI 2005 Annual Conference: Engineering Education at the Cross-Roads of Civilizations , Ankara, Turkey, pp.146-151.

@conferencepaper{conferencepaper, author={Filiz Doʇan Çetin And author={GÜLSER KÖKSAL}, title={Customer relationship management of web-based education: A case study for metu-online}, congress name={SEFI 2005 Annual Conference: Engineering Education at the Cross-Roads of Civilizations}, city={Ankara}, country={Turkey}, year={2005}, pages={146-151} }